# Result Codes The result codes are part of the response body's JSON (field `result`) containing a `code` and a `description` explaining the code. * [Structure of result codes](https://developers.primeiropay.com/untitled#structure-of-result-codes) * [Complete list of result codes](https://developers.primeiropay.com/result-codes#complete-list-of-result-codes) * [Result codes for successful and pending transactions](https://developers.primeiropay.com/untitled#result-codes-for-successful-and-pending-transactions) * [Result codes for rejected transactions](https://developers.primeiropay.com/untitled#result-codes-for-rejected-transactions) * [Rejections specific to risk handling](https://developers.primeiropay.com/untitled#rejections-specific-to-risk-handling) * [Result codes for rejections due to validation](https://developers.primeiropay.com/untitled#result-codes-for-rejections-due-to-validation) * [Chargeback related result codes](https://developers.primeiropay.com/untitled#chargeback-related-result-codes) ### Structure of result codes A result code has the format `ddd.ddd.ddd`, i.e. 3 groups of 3-digit numbers. The codes are split into rough groups by the first number, then into more detailed sub-groups by the second number, then into the exact code by the third number. Example: `800.100.153` means: `800` -> Bank declined, `100` -> it declined the authorization, `153` -> it declined authorization because the CVV is wrong ### Complete list of result codes You can pull a JSON with the result codes as listed in the table below by sending a GET request to . In many cases however you don't need the precise evaluation for each and every code, but just for a certain subgroup. Therefore the following list presents the result codes in a grouped way that you typically can evaluate by just taking the first two number-groups. ### Result codes for successful and pending transactions #### Result codes for successfully processed transactions The regular expression pattern for filtering out this group is: `/^(000\.000\.|000\.100\.1|000\.[36])/` | Result Code | Result Description | | ----------- | -------------------------------------------------------------------- | | 000.000.000 | Transaction succeeded | | 000.000.100 | successful request | | 000.100.105 | Chargeback Representment is successful | | 000.100.106 | Chargeback Representment cancellation is successful | | 000.100.110 | Request successfully processed in 'Merchant in Integrator Test Mode' | | 000.100.111 | Request successfully processed in 'Merchant in Validator Test Mode' | | 000.100.112 | Request successfully processed in 'Merchant in Connector Test Mode' | | 000.300.000 | Two-step transaction succeeded | | 000.300.100 | Risk check successful | | 000.300.101 | Risk bank account check successful | | 000.300.102 | Risk report successful | | 000.310.100 | Account updated | | 000.310.101 | Account updated (Credit card expired) | | 000.310.110 | No updates found, but account is valid | | 000.600.000 | transaction succeeded due to external update | #### Result codes for successfully processed transactions that should be manually reviewed The regular expression pattern for filtering out this group is: `/^(000\.400\.0[^3]|000\.400\.100)/` | Result Code | Result Description | | ----------- | ----------------------------------------------------------------------------------------------------------- | | 000.400.000 | Transaction succeeded (please review manually due to fraud suspicion) | | 000.400.010 | Transaction succeeded (please review manually due to AVS return code) | | 000.400.020 | Transaction succeeded (please review manually due to CVV return code) | | 000.400.040 | Transaction succeeded (please review manually due to amount mismatch) | | 000.400.050 | Transaction succeeded (please review manually because transaction is pending) | | 000.400.060 | Transaction succeeded (approved at merchant's risk) | | 000.400.070 | Transaction succeeded (waiting for external risk review) | | 000.400.080 | Transaction succeeded (please review manually because the service was unavailable) | | 000.400.081 | Transaction succeeded (please review manually, as the risk status not available yet due network timeout) | | 000.400.082 | Transaction succeeded (please review manually, as the risk status not available yet due processing timeout) | | 000.400.090 | Transaction succeeded (please review manually due to external risk check) | | 000.400.100 | Transaction succeeded, risk after payment rejected | #### Result codes for pending transactions The regular expression pattern for filtering out this group is: `/^(000\.200)/`. These codes mean that there is an open session in the background, meaning within half an hour there will be a status change, if nothing else happens, to timeout. | Result Code | Result Description | | ----------- | ------------------------------------------------------------- | | 000.200.000 | transaction pending | | 000.200.001 | Transaction pending for acquirer, the consumer is not present | | 000.200.100 | successfully created checkout | | 000.200.101 | successfully updated checkout | | 000.200.102 | successfully deleted checkout | | 000.200.103 | checkout is pending | | 000.200.200 | Transaction initialized | There is another kind of pending regular expression pattern for filtering out this group is: `/^(800\.400\.5|100\.400\.500)/`. These codes describe a situation where the status of a transaction can change even after several days. | Result Code | Result Description | | ----------- | ---------------------------------------------------------------- | | 100.400.500 | waiting for external risk | | 800.400.500 | Waiting for confirmation of non-instant payment. Denied for now. | | 800.400.501 | Waiting for confirmation of non-instant debit. Denied for now. | | 800.400.502 | Waiting for confirmation of non-instant refund. Denied for now. | ### Result codes for rejected transactions #### Result codes for rejections due to 3Dsecure and Intercard risk checks The regular expression pattern for filtering out this group is: `/^(000\.400\.[1][0-9][1-9]|000\.400\.2)/` | Result Code | Result Description | | ----------- | ------------------------------------------------------------------------------------ | | 000.400.101 | card not participating/authentication unavailable | | 000.400.102 | user not enrolled | | 000.400.103 | Technical Error in 3D system | | 000.400.104 | Missing or malformed 3DSecure Configuration for Channel | | 000.400.105 | Unsupported User Device - Authentication not possible | | 000.400.106 | invalid payer authentication response(PARes) in 3DSecure Transaction | | 000.400.107 | Communication Error to VISA/Mastercard Directory Server | | 000.400.108 | Cardholder Not Found - card number provided is not found in the ranges of the issuer | | 000.400.109 | Card is not enrolled for 3DS version 2 | | 000.400.200 | risk management check communication error | #### Result codes for rejections by the external bank or similar payment system The regular expression pattern for filtering out this group is: `/^(800\.[17]00|800\.800\.[123])/` | Result Code | Result Description | | ----------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | 800.100.100 | transaction declined for unknown reason | | 800.100.150 | transaction declined (refund on gambling tx not allowed) | | 800.100.151 | transaction declined (invalid card) | | 800.100.152 | transaction declined by authorization system | | 800.100.153 | transaction declined (invalid CVV) | | 800.100.154 | transaction declined (transaction marked as invalid) | | 800.100.155 | transaction declined (amount exceeds credit) | | 800.100.156 | transaction declined (format error) | | 800.100.157 | transaction declined (wrong expiry date) | | 800.100.158 | transaction declined (suspecting manipulation) | | 800.100.159 | transaction declined (stolen card) | | 800.100.160 | transaction declined (card blocked) | | 800.100.161 | transaction declined (too many invalid tries) | | 800.100.162 | transaction declined (limit exceeded) | | 800.100.163 | transaction declined (maximum transaction frequency exceeded) | | 800.100.164 | transaction declined (merchants limit exceeded) | | 800.100.165 | transaction declined (card lost) | | 800.100.166 | transaction declined (Incorrect personal identification number) | | 800.100.167 | transaction declined (referencing transaction does not match) | | 800.100.168 | transaction declined (restricted card) | | 800.100.169 | transaction declined (card type is not processed by the authorization center) | | 800.100.170 | transaction declined (transaction not permitted) | | 800.100.171 | transaction declined (pick up card) | | 800.100.172 | transaction declined (account blocked) | | 800.100.173 | transaction declined (invalid currency, not processed by authorization center) | | 800.100.174 | transaction declined (invalid amount) | | 800.100.175 | transaction declined (invalid brand) | | 800.100.176 | transaction declined (account temporarily not available. Please try again later) | | 800.100.177 | transaction declined (amount field should not be empty) | | 800.100.178 | transaction declined (PIN entered incorrectly too often) | | 800.100.179 | transaction declined (exceeds withdrawal count limit) | | 800.100.190 | transaction declined (invalid configuration data) | | 800.100.191 | transaction declined (transaction in wrong state on aquirer side) | | 800.100.192 | transaction declined (invalid CVV, Amount has still been reserved on the customer's card and will be released in a few business days. Please ensure the CVV code is accurate before retrying the transaction) | | 800.100.195 | transaction declined (UserAccount Number/ID unknown) | | 800.100.196 | transaction declined (registration error) | | 800.100.197 | transaction declined (registration cancelled externally) | | 800.100.198 | transaction declined (invalid holder) | | 800.100.199 | transaction declined (invalid tax number) | | 800.100.200 | Refer to Payer due to reason not specified | | 800.100.201 | Account or Bank Details Incorrect | | 800.100.202 | Account Closed | | 800.100.203 | Insufficient Funds | | 800.100.204 | Mandate Expired | | 800.100.205 | Mandate Discarded | | 800.100.206 | Refund of an authorized payment requested by the customer | | 800.100.207 | Refund requested | | 800.100.208 | Direct debit not enabled for the specified account or bank | | 800.100.402 | cc/bank account holder not valid | | 800.100.403 | transaction declined (revocation of authorisation order) | | 800.100.500 | Card holder has advised his bank to stop this recurring payment | | 800.100.501 | Card holder has advised his bank to stop all recurring payments for this merchant | | 800.700.100 | transaction for the same session is currently being processed, please try again later. | | 800.700.101 | family name too long | | 800.700.201 | given name too long | | 800.700.500 | company name too long | | 800.800.102 | Invalid street | | 800.800.202 | Invalid zip | | 800.800.302 | Invalid city | #### Result codes for rejections due to communication errors The regular expression pattern for filtering out this group is: `/^(900\.[1234]00|000\.400\.030)/` | Result Code | Result Description | | ----------- | ----------------------------------------------------------------------------------------------------- | | 000.400.030 | Transaction partially failed (please reverse manually due to failed automatic reversal) | | 900.100.100 | unexpected communication error with connector/acquirer | | 900.100.200 | error response from connector/acquirer | | 900.100.201 | error on the external gateway (e.g. on the part of the bank, acquirer,...) | | 900.100.202 | invalid transaction flow, the requested function is not applicable for the referenced transaction. | | 900.100.203 | error on the internal gateway | | 900.100.300 | timeout, uncertain result | | 900.100.301 | Transaction timed out without response from connector/acquirer. It was reversed. | | 900.100.310 | Transaction timed out due to internal system misconfiguration. Request to acquirer has not been sent. | | 900.100.400 | timeout at connectors/acquirer side | | 900.100.500 | timeout at connectors/acquirer side (try later) | | 900.100.600 | connector/acquirer currently down | | 900.200.100 | Message Sequence Number of Connector out of sync | | 900.300.600 | user session timeout | | 900.400.100 | unexpected communication error with external risk provider | #### Result codes for rejections due to system errors The regular expression pattern for filtering out this group is: `/^(800\.[56]|999\.|600\.1|800\.800\.[84])/` | Result Code | Result Description | | ----------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | 600.100.100 | Unexpected Integrator Error (Request could not be processed) | | 800.500.100 | direct debit transaction declined for unknown reason | | 800.500.110 | Unable to process transaction - ran out of terminalIds - please contact acquirer | | 800.600.100 | transaction is being already processed | | 800.800.400 | Connector/acquirer system is under maintenance | | 800.800.800 | The payment system is currenty unavailable, please contact support in case this happens again. | | 800.800.801 | The payment system is currenty unter maintenance. Please apologize for the inconvenience this may cause. If you were not informed of this maintenance window in advance, contact your sales representative. | | 999.999.888 | UNDEFINED PLATFORM DATABASE ERROR | | 999.999.999 | UNDEFINED CONNECTOR/ACQUIRER ERROR | #### Result codes for rejections due to error in asynchonous workflow The regular expression pattern for filtering out this group is: `/^(100\.39[765])/` | Result Code | Result Description | | ----------- | ------------------------------------------------------------- | | 100.395.101 | Bank not supported for Giropay | | 100.395.102 | Account not enabled for Giropay e.g. test account | | 100.395.501 | Previously pending online transfer transaction timed out | | 100.395.502 | Acquirer/Bank reported timeout on online transfer transaction | | 100.396.101 | Cancelled by user | | 100.396.102 | Not confirmed by user | | 100.396.103 | Previously pending transaction timed out | | 100.396.104 | Uncertain status - probably cancelled by user | | 100.396.106 | User did not agree to payment method terms | | 100.396.201 | Cancelled by merchant | | 100.397.101 | Cancelled by user due to external update | | 100.397.102 | Rejected by connector/acquirer due to external update | #### Result codes for Soft Declines The regular expression pattern for filtering out this group is: `/^(300\.100\.100)/` | Result Code | Result Description | | ----------- | ------------------------------------------------------------------ | | 300.100.100 | Transaction declined (additional customer authentication required) | ### Rejections specific to risk handling #### Result codes for rejections due to checks by external risk systems The regular expression pattern for filtering out this group is: `/^(100\.400\.[0-3]|100\.38|100\.370\.100|100\.370\.11)/` | Result Code | Result Description | | ----------- | --------------------------------------------------------------------------------- | | 100.370.100 | transaction declined | | 100.370.110 | transaction must be executed for German address | | 100.370.111 | system error( possible incorrect/missing input data) | | 100.380.100 | transaction declined | | 100.380.101 | transaction contains no risk management part | | 100.380.110 | transaction must be executed for German address | | 100.380.201 | no risk management process type specified | | 100.380.305 | no frontend information provided for asynchronous transaction | | 100.380.306 | no authentication data provided in risk management transaction | | 100.380.401 | User Authentication Failed | | 100.380.501 | risk management transaction timeout | | 100.400.000 | transaction declined (Wrong Address) | | 100.400.001 | transaction declined (Wrong Identification) | | 100.400.002 | transaction declined (Insufficient credibility score) | | 100.400.005 | transaction must be executed for German address | | 100.400.007 | System error ( possible incorrect/missing input data) | | 100.400.020 | transaction declined | | 100.400.021 | transaction declined for country | | 100.400.030 | transaction not authorized. Please check manually | | 100.400.039 | transaction declined for other error | | 100.400.040 | authorization failure | | 100.400.041 | transaction must be executed for German address | | 100.400.042 | transaction declined by SCHUFA (Insufficient credibility score) | | 100.400.043 | transaction declined because of missing obligatory parameter(s) | | 100.400.044 | transaction not authorized. Please check manually | | 100.400.045 | SCHUFA result not definite. Please check manually | | 100.400.051 | SCHUFA system error (possible incorrect/missing input data) | | 100.400.060 | authorization failure | | 100.400.061 | transaction declined (Insufficient credibility score) | | 100.400.063 | transaction declined because of missing obligatory parameter(s) | | 100.400.064 | transaction must be executed for Austrian, German or Swiss address | | 100.400.065 | result ambiguous. Please check manually | | 100.400.071 | system error (possible incorrect/missing input data) | | 100.400.080 | authorization failure | | 100.400.081 | transaction declined | | 100.400.083 | transaction declined because of missing obligatory parameter(s) | | 100.400.084 | transaction can not be executed for given country | | 100.400.085 | result ambiguous. Please check manually | | 100.400.086 | transaction declined (Wrong Address) | | 100.400.087 | transaction declined (Wrong Identification) | | 100.400.091 | system error (possible incorrect/missing input data) | | 100.400.100 | transaction declined - very bad rating | | 100.400.120 | authorization failure | | 100.400.121 | account blacklisted | | 100.400.122 | transaction must be executed for valid German account | | 100.400.123 | transaction declined because of missing obligatory parameter(s) | | 100.400.130 | system error (possible incorrect/missing input data) | | 100.400.139 | system error (possible incorrect/missing input data) | | 100.400.140 | transaction declined by GateKeeper | | 100.400.141 | Challenge by ReD Shield | | 100.400.142 | Deny by ReD Shield | | 100.400.143 | Noscore by ReD Shield | | 100.400.144 | ReD Shield data error | | 100.400.145 | ReD Shield connection error | | 100.400.146 | Line item error by ReD Shield | | 100.400.147 | Payment void and transaction denied by ReD Shield | | 100.400.148 | Payment void and transaction challenged by ReD Shield | | 100.400.149 | Payment void and data error by ReD Shield | | 100.400.150 | Payment void and connection error by ReD Shield | | 100.400.151 | Payment void and line item error by ReD Shield | | 100.400.152 | Payment void and error returned by ReD Shield | | 100.400.241 | Challenged by Threat Metrix | | 100.400.242 | Denied by Threat Metrix | | 100.400.243 | Invalid sessionId | | 100.400.260 | authorization failure | | 100.400.300 | abort checkout process | | 100.400.301 | reenter age/birthdate | | 100.400.302 | reenter address (packstation not allowed) | | 100.400.303 | reenter address | | 100.400.304 | invalid input data | | 100.400.305 | invalid foreign address | | 100.400.306 | delivery address error | | 100.400.307 | offer only secure methods of payment | | 100.400.308 | offer only secure methods of payment; possibly abort checkout | | 100.400.309 | confirm corrected address; if not confirmed, offer secure methods of payment only | | 100.400.310 | confirm bank account data; if not confirmed, offer secure methods of payment only | | 100.400.311 | transaction declined (format error) | | 100.400.312 | transaction declined (invalid configuration data) | | 100.400.313 | currency field is invalid or missing | | 100.400.314 | amount invalid or empty | | 100.400.315 | invalid or missing email address (probably invalid syntax) | | 100.400.316 | transaction declined (card missing) | | 100.400.317 | transaction declined (invalid card) | | 100.400.318 | invalid IP number | | 100.400.319 | transaction declined by risk system | | 100.400.320 | shopping cart data invalid or missing | | 100.400.321 | payment type invalid or missing | | 100.400.322 | encryption method invalid or missing | | 100.400.323 | certificate invalid or missing | | 100.400.324 | Error on the external risk system | | 100.400.325 | External risk system not available | | 100.400.326 | Risk bank account check unsuccessful | | 100.400.327 | Risk report unsuccessful | | 100.400.328 | Risk report unsuccessful (invalid data) | #### Result codes for rejections due to address validation The regular expression pattern for filtering out this group is: `/^(800\.400\.1)/` | Result Code | Result Description | | ----------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | 800.400.100 | AVS Check Failed | | 800.400.101 | Mismatch of AVS street value | | 800.400.102 | Mismatch of AVS street number | | 800.400.103 | Mismatch of AVS PO box value fatal | | 800.400.104 | Mismatch of AVS zip code value fatal | | 800.400.105 | Mismatch of AVS settings (AVSkip, AVIgnore, AVSRejectPolicy) value | | 800.400.110 | AVS Check Failed. Amount has still been reserved on the customer's card and will be released in a few business days. Please ensure the billing address is accurate before retrying the transaction. | | 800.400.150 | Implausible address data | | 800.400.151 | Implausible address state data | #### Result codes for rejections due to 3Dsecure The regular expression pattern for filtering out this group is: `/^(800\.400\.2|100\.380\.4|100\.390)/` | Result Code | Result Description | | ----------- | --------------------------------------------------------------------------------------------- | | 100.380.401 | User Authentication Failed | | 100.390.101 | purchase amount/currency mismatch | | 100.390.102 | PARes Validation failed | | 100.390.103 | PARes Validation failed - problem with signature | | 100.390.104 | XID mismatch | | 100.390.105 | Transaction rejected because of technical error in 3DSecure system | | 100.390.106 | Transaction rejected because of error in 3DSecure configuration | | 100.390.107 | Transaction rejected because cardholder authentication unavailable | | 100.390.108 | Transaction rejected because merchant not participating in 3DSecure program | | 100.390.109 | Transaction rejected because of VISA status 'U' or AMEX status 'N' or 'U' in 3DSecure program | | 100.390.110 | Cardholder Not Found - card number provided is not found in the ranges of the issuer | | 100.390.111 | Communication Error to VISA/Mastercard Directory Server | | 100.390.112 | Technical Error in 3D system | | 100.390.113 | Unsupported User Device - Authentication not possible | | 100.390.115 | Authentication failed due to invalid message format | | 100.390.116 | Access denied to the authentication system | | 100.390.117 | Authentication failed due to invalid data fields | | 800.400.200 | Invalid Payer Authentication in 3DSecure transaction | #### Result codes for rejections due to blacklist validation The regular expression pattern for filtering out this group is: `/^(100\.100\.701|800\.[32])/` | Result Code | Result Description | | ----------- | ---------------------------------------------------------------------- | | 100.100.701 | suspecting fraud, this card may not be processed | | 800.200.159 | account or user is blacklisted (card stolen) | | 800.200.160 | account or user is blacklisted (card blocked) | | 800.200.165 | account or user is blacklisted (card lost) | | 800.200.202 | account or user is blacklisted (account closed) | | 800.200.208 | account or user is blacklisted (account blocked) | | 800.200.220 | account or user is blacklisted (fraudulent transaction) | | 800.300.101 | account or user is blacklisted | | 800.300.102 | country blacklisted | | 800.300.200 | email is blacklisted | | 800.300.301 | ip blacklisted | | 800.300.302 | ip is anonymous proxy | | 800.300.401 | bin blacklisted | | 800.300.500 | transaction temporary blacklisted (too many tries invalid CVV) | | 800.300.501 | transaction temporary blacklisted (too many tries invalid expire date) | | 800.310.200 | Account closed | | 800.310.210 | Account not found | | 800.310.211 | Account not found (BIN/issuer not participating) | #### Result codes for rejections due to risk validation The regular expression pattern for filtering out this group is: `/^(800\.1[123456]0)/` | Result Code | Result Description | | ----------- | ---------------------------------------------------------------------------------- | | 800.110.100 | duplicate transaction | | 800.120.100 | Rejected by Throttling. | | 800.120.101 | maximum number of transactions per account already exceeded | | 800.120.102 | maximum number of transactions per ip already exceeded | | 800.120.103 | maximum number of transactions per email already exceeded | | 800.120.200 | maximum total volume of transactions already exceeded | | 800.120.201 | maximum total volume of transactions per account already exceeded | | 800.120.202 | maximum total volume of transactions per ip already exceeded | | 800.120.203 | maximum total volume of transactions per email already exceeded | | 800.120.300 | chargeback rate per bin exceeded | | 800.120.401 | maximum number of transactions or total volume for configured MIDs or CIs exceeded | | 800.130.100 | Transaction with same TransactionId already exists | | 800.140.100 | maximum number of registrations per mobile number exceeded | | 800.140.101 | maximum number of registrations per email address exceeded | | 800.140.110 | maximum number of registrations of mobile per credit card number exceeded | | 800.140.111 | maximum number of registrations of credit card number per mobile exceeded | | 800.140.112 | maximum number of registrations of email per credit card number exceeded | | 800.140.113 | maximum number of registrations of credit card number per email exceeded | | 800.150.100 | Account Holder does not match Customer Name | | 800.160.100 | Invalid payment data for configured Shopper Dispatching Type | | 800.160.110 | Invalid payment data for configured Payment Dispatching Type | | 800.160.120 | Invalid payment data for configured Recurring Transaction Dispatching Type | | 800.160.130 | Invalid payment data for configured TicketSize Dispatching Type | ### Result codes for rejections due to validation #### Result codes for rejections due to configuration validation The regular expression pattern for filtering out this group is: `/^(600\.[23]|500\.[12]|800\.121)/` | Result Code | Result Description | | ----------- | ------------------------------------------------------------------------------------------------------------------- | | 500.100.201 | Channel/Merchant is disabled (no processing possible) | | 500.100.202 | Channel/Merchant is new (no processing possible yet) | | 500.100.203 | Channel/Merchant is closed (no processing possible) | | 500.100.301 | Merchant-Connector is disabled (no processing possible) | | 500.100.302 | Merchant-Connector is new (no processing possible yet) | | 500.100.303 | Merchant-Connector is closed (no processing possible) | | 500.100.304 | Merchant-Connector is disabled at gateway (no processing possible) | | 500.100.401 | Connector is unavailable (no processing possible) | | 500.100.402 | Connector is new (no processing possible yet) | | 500.100.403 | Connector is unavailable (no processing possible) | | 500.200.101 | No target account configured for DD transaction | | 600.200.100 | invalid Payment Method | | 600.200.200 | Unsupported Payment Method | | 600.200.201 | Channel/Merchant not configured for this payment method | | 600.200.202 | Channel/Merchant not configured for this payment type | | 600.200.300 | invalid Payment Type | | 600.200.310 | invalid Payment Type for given Payment Method | | 600.200.400 | Unsupported Payment Type | | 600.200.500 | Invalid payment data. You are not configured for this currency or sub type (country or brand) | | 600.200.501 | Invalid payment data for Recurring transaction. Merchant or transaction data has wrong recurring configuration. | | 600.200.600 | invalid payment code (type or method) | | 600.200.700 | invalid payment mode (you are not configured for the requested transaction mode) | | 600.200.800 | invalid brand for given payment method and payment mode (you are not configured for the requested transaction mode) | | 600.200.810 | invalid return code provided | | 600.300.101 | Merchant key not found | | 600.300.200 | merchant source IP address not whitelisted | | 600.300.210 | merchant notificationUrl not whitelisted | | 600.300.211 | shopperResultUrl not whitelisted | | 800.121.100 | Channel not configured for given source type. Please contact your account manager. | | 800.121.200 | Secure Query is not enabled for this entity. Please contact your account manager. | #### Result codes for rejections due to registration validation The regular expression pattern for filtering out this group is: `/^(100\.[13]50)/` | Result Code | Result Description | | ----------- | --------------------------------------------------------------------------------------- | | 100.150.100 | request contains no Account data and no registration id | | 100.150.101 | invalid format for specified registration id (must be uuid format) | | 100.150.200 | registration does not exist | | 100.150.201 | registration is not confirmed yet | | 100.150.202 | registration is already deregistered | | 100.150.203 | registration is not valid, probably initially rejected | | 100.150.204 | account registration reference pointed to no registration transaction | | 100.150.205 | referenced registration does not contain an account | | 100.150.300 | payment only allowed with valid initial registration | | 100.350.100 | referenced session is REJECTED (no action possible). | | 100.350.101 | referenced session is CLOSED (no action possible) | | 100.350.200 | undefined session state | | 100.350.201 | referencing a registration through reference id is not applicable for this payment type | | 100.350.301 | confirmation (CF) must be registered (RG) first | | 100.350.302 | session already confirmed (CF) | | 100.350.303 | cannot deregister (DR) unregistered account and/or customer | | 100.350.310 | cannot confirm (CF) session via XML | | 100.350.311 | cannot confirm (CF) on a registration passthrough channel | | 100.350.312 | cannot do passthrough on non-internal connector | | 100.350.313 | registration of this type has to provide confirmation url | | 100.350.314 | customer could not be notified of pin to confirm registration (channel) | | 100.350.315 | customer could not be notified of pin to confirm registration (sending failed) | | 100.350.400 | no or invalid PIN (email/SMS/MicroDeposit authentication) entered | | 100.350.500 | unable to obtain personal (virtual) account - most likely no more accounts available | | 100.350.601 | registration is not allowed to reference another transaction | | 100.350.602 | Registration is not allowed for recurring payment migration | #### Result codes for rejections due to job validation The regular expression pattern for filtering out this group is: `/^(100\.250|100\.360)/` | Result Code | Result Description | | ----------- | ------------------------------------------------------------------------- | | 100.250.100 | job contains no execution information | | 100.250.105 | invalid or missing action type | | 100.250.106 | invalid or missing duration unit | | 100.250.107 | invalid or missing notice unit | | 100.250.110 | missing job execution | | 100.250.111 | missing job expression | | 100.250.120 | invalid execution parameters, combination does not conform to standard | | 100.250.121 | invalid execution parameters, hour must be between 0 and 23 | | 100.250.122 | invalid execution parameters, minute and seconds must be between 0 and 59 | | 100.250.123 | invalid execution parameters, Day of month must be between 1 and 31 | | 100.250.124 | invalid execution parameters, month must be between 1 and 12 | | 100.250.125 | invalid execution parameters, Day of week must be between 1 and 7 | | 100.250.250 | Job tag missing | | 100.360.201 | unknown schedule type | | 100.360.300 | cannot schedule(SD) unscheduled job | | 100.360.303 | cannot deschedule(DS) unscheduled job | | 100.360.400 | schedule module not configured for LIVE transaction mode | #### Result codes for rejections due to reference validation The regular expression pattern for filtering out this group is: `/^(700\.[1345][05]0)/` | Result Code | Result Description | | ----------- | ------------------------------------------------------------------------------------------------------------ | | 700.100.100 | reference id not existing | | 700.100.200 | non matching reference amount | | 700.100.300 | invalid amount (probably too large) | | 700.100.400 | referenced payment method does not match with requested payment method | | 700.100.500 | referenced payment currency does not match with requested payment currency | | 700.100.600 | referenced mode does not match with requested payment mode | | 700.100.700 | referenced transaction is of inappropriate type | | 700.100.701 | referenced a DB transaction without explicitly providing an account. Not allowed to used referenced account. | | 700.100.710 | cross-linkage of two transaction-trees | | 700.300.100 | referenced tx can not be refunded, captured or reversed (invalid type) | | 700.300.200 | referenced tx was rejected | | 700.300.300 | referenced tx can not be refunded, captured or reversed (already refunded, captured or reversed) | | 700.300.400 | referenced tx can not be captured (cut off time reached) | | 700.300.500 | chargeback error (multiple chargebacks) | | 700.300.600 | referenced tx can not be refunded or reversed (was chargebacked) | | 700.300.700 | referenced tx can not be reversed (reversal not possible anymore) | | 700.300.800 | referenced tx can not be voided | | 700.400.000 | serious workflow error (call support) | | 700.400.100 | cannot capture (PA value exceeded, PA reverted or invalid workflow?) | | 700.400.101 | cannot capture (Not supported by authorization system) | | 700.400.200 | cannot refund (refund volume exceeded or tx reversed or invalid workflow?) | | 700.400.300 | cannot reverse (already refunded\|reversed, invalid workflow or amount exceeded) | | 700.400.400 | cannot chargeback (already chargebacked or invalid workflow?) | | 700.400.402 | chargeback can only be generated internally by the payment system | | 700.400.410 | cannot reversal chargeback (chargeback is already reversaled or invalid workflow?) | | 700.400.411 | cannot reverse chargeback or invalid workflow (second chargeback) | | 700.400.420 | cannot reversal chargeback (no chargeback existing or invalid workflow?) | | 700.400.510 | capture needs at least one successful transaction of type (PA) | | 700.400.520 | refund needs at least one successful transaction of type (CP or DB or RB or RC) | | 700.400.530 | reversal needs at least one successful transaction of type (CP or DB or RB or PA) | | 700.400.540 | reconceile needs at least one successful transaction of type (CP or DB or RB) | | 700.400.550 | chargeback needs at least one successful transaction of type (CP or DB or RB) | | 700.400.560 | receipt needs at least one successful transaction of type (PA or CP or DB or RB) | | 700.400.561 | receipt on a registration needs a successfull registration in state 'OPEN' | | 700.400.562 | receipts can only be generated internally by the payment system | | 700.400.565 | finalize needs at least one successful transaction of type (PA or DB) | | 700.400.570 | cannot reference a waiting/pending transaction | | 700.400.580 | cannot find transaction | | 700.400.590 | installment needs at least one successful transaction of type (DB or PA) | | 700.400.600 | finalize needs at least one successful transaction of type (IN, DB, or PA) | | 700.400.700 | initial and referencing channel-ids do not match | | 700.450.001 | cannot transfer money from one account to the same account | | 700.500.001 | referenced session contains too many transactions | | 700.500.002 | capture or preauthorization appears too late in referenced session | | 700.500.003 | test accounts not allowed in production | | 700.500.004 | cannot refer a transaction which contains deleted customer information | #### Result codes for rejections due to format validation The regular expression pattern for filtering out this group is: `/^(200\.[123]|100\.[53][07]|800\.900|100\.[69]00\.500)/` | Result Code | Result Description | | ----------- | ------------------------------------------------------------------------------------------------------------------------------- | | 100.300.101 | invalid test mode (please use LIVE or INTEGRATOR\_TEST or CONNECTOR\_TEST) | | 100.300.200 | transaction id too long | | 100.300.300 | invalid reference id | | 100.300.400 | missing or invalid channel id | | 100.300.401 | missing or invalid sender id | | 100.300.402 | missing or invalid version | | 100.300.501 | invalid response id | | 100.300.600 | invalid or missing user login | | 100.300.601 | invalid or missing user pwd | | 100.300.700 | invalid relevance | | 100.300.701 | invalid relevance for given payment type | | 100.370.100 | transaction declined | | 100.370.101 | responseUrl not set in Transaction/Frontend | | 100.370.102 | malformed responseUrl in Transaction/Frontend | | 100.370.110 | transaction must be executed for German address | | 100.370.111 | system error( possible incorrect/missing input data) | | 100.370.121 | no or unknown ECI Type defined in Authentication | | 100.370.122 | parameter with null key provided in 3DSecure Authentication | | 100.370.123 | no or unknown verification type defined in 3DSecure Authentication | | 100.370.124 | unknown parameter key in 3DSecure Authentication | | 100.370.125 | Invalid 3DSecure Verification\_ID. Must have Base64 encoding a Length of 28 digits | | 100.370.131 | no or unknown authentication type defined in Transaction/Authentication\@type | | 100.370.132 | no result indicator defined Transaction/Authentication/resultIndicator | | 100.500.101 | payment method invalid | | 100.500.201 | payment type invalid | | 100.500.301 | invalid due date | | 100.500.302 | invalid mandate date of signature | | 100.500.303 | invalid mandate id | | 100.500.304 | invalid mandate external id | | 100.600.500 | usage field too long | | 100.900.500 | invalid recurrence mode | | 200.100.101 | invalid Request Message. No valid XML. XML must be url-encoded! maybe it contains a not encoded ampersand or something similar. | | 200.100.102 | invalid Request. XML load missing (XML string must be sent within parameter 'load') | | 200.100.103 | invalid Request Message. The request contains structural errors | | 200.100.150 | transaction of multirequest not processed because of subsequent problems | | 200.100.151 | multi-request is allowed with a maximum of 10 transactions only | | 200.100.199 | Wrong Web Interface / URL used. Please check out the Tech Quick Start Doc Chapter 3. | | 200.100.201 | invalid Request/Transaction tag (not present or \[partially] empty) | | 200.100.300 | invalid Request/Transaction/Payment tag (no or invalid code specified) | | 200.100.301 | invalid Request/Transaction/Payment tag (not present or \[partially] empty) | | 200.100.302 | invalid Request/Transaction/Payment/Presentation tag (not present or \[partially] empty) | | 200.100.401 | invalid Request/Transaction/Account tag (not present or \[partially] empty) | | 200.100.402 | invalid Request/Transaction/Account(Customer, Relevance) tag (one of Account/Customer/Relevance must be present) | | 200.100.403 | invalid Request/Transaction/Analysis tag (Criterions must have a name and value) | | 200.100.404 | invalid Request/Transaction/Account (must not be present) | | 200.100.501 | invalid or missing customer | | 200.100.502 | invalid Request/Transaction/Customer/Name tag (not present or \[partially] empty) | | 200.100.503 | invalid Request/Transaction/Customer/Contact tag (not present or \[partially] empty) | | 200.100.504 | invalid Request/Transaction/Customer/Address tag (not present or \[partially] empty) | | 200.100.601 | invalid Request/Transaction/(ApplePay\|GooglePay) tag (not present or \[partially] empty) | | 200.100.602 | invalid Request/Transaction/(ApplePay\|GooglePay)/PaymentToken tag (not present or \[partially] empty) | | 200.100.603 | invalid Request/Transaction/(ApplePay\|GooglePay)/PaymentToken tag (decryption error) | | 200.200.106 | duplicate transaction. Please verify that the UUID is unique | | 200.300.403 | Invalid HTTP method | | 200.300.404 | invalid or missing parameter | | 200.300.405 | Duplicate entity | | 200.300.406 | Entity not found | | 200.300.407 | Entity not specific enough | | 800.900.100 | sender authorization failed | | 800.900.101 | invalid email address (probably invalid syntax) | | 800.900.200 | invalid phone number (has to start with a digit or a '+', at least 7 and max 25 chars long) | | 800.900.201 | unknown channel | | 800.900.300 | invalid authentication information | | 800.900.301 | user authorization failed, user has no sufficient rights to process transaction | | 800.900.302 | Authorization failed | | 800.900.303 | No token created | | 800.900.399 | Secure Registration Problem | | 800.900.401 | Invalid IP number | | 800.900.450 | Invalid birthdate | #### Result codes for rejections due to address validation The regular expression pattern for filtering out this group is: `/^(100\.800)/` | Result Code | Result Description | | ----------- | ---------------------------------------------------------------------- | | 100.800.100 | request contains no street | | 100.800.101 | The combination of street1 and street2 must not exceed 201 characters. | | 100.800.102 | The combination of street1 and street2 must not contain only numbers. | | 100.800.200 | request contains no zip | | 100.800.201 | zip too long | | 100.800.202 | invalid zip | | 100.800.300 | request contains no city | | 100.800.301 | city too long | | 100.800.302 | invalid city | | 100.800.400 | invalid state/country combination | | 100.800.401 | state too long | | 100.800.500 | request contains no country | | 100.800.501 | invalid country | #### Result codes for rejections due to contact validation The regular expression pattern for filtering out this group is: `/^(100\.[97]00)/` | Result Code | Result Description | | ----------- | -------------------------------------------------------------------------------------------------- | | 100.700.100 | customer.surname may not be null | | 100.700.101 | customer.surname length must be between 0 and 50 | | 100.700.200 | customer.givenName may not be null | | 100.700.201 | customer.givenName length must be between 0 and 50 | | 100.700.300 | invalid salutation | | 100.700.400 | invalid title | | 100.700.500 | company name too long | | 100.700.800 | identity contains no or invalid 'paper' | | 100.700.801 | identity contains no or invalid identification value | | 100.700.802 | identification value too long | | 100.700.810 | specify at least one identity | | 100.900.100 | request contains no email address | | 100.900.101 | invalid email address (probably invalid syntax) | | 100.900.105 | email address too long (max 50 chars) | | 100.900.200 | invalid phone number (has to start with a digit or a '+', at least 7 and max 25 chars long) | | 100.900.300 | invalid mobile phone number (has to start with a digit or a '+', at least 7 and max 25 chars long) | | 100.900.301 | mobile phone number mandatory | | 100.900.400 | request contains no ip number | | 100.900.401 | invalid ip number | | 100.900.450 | invalid birthdate | | 100.900.500 | invalid recurrence mode | #### Result codes for rejections due to account validation The regular expression pattern for filtering out this group is: `/^(100\.100|100.2[01])/` | Result Code | Result Description | | ----------- | --------------------------------------------------------------------------------------------------------- | | 100.100.100 | request contains no creditcard, bank account number or bank name | | 100.100.101 | invalid creditcard, bank account number or bank name | | 100.100.104 | invalid unique id / root unique id | | 100.100.200 | request contains no month | | 100.100.201 | invalid month | | 100.100.300 | request contains no year | | 100.100.301 | invalid year | | 100.100.303 | card expired | | 100.100.304 | card not yet valid | | 100.100.305 | invalid expiration date format | | 100.100.400 | request contains no cc/bank account holder | | 100.100.401 | cc/bank account holder too short or too long | | 100.100.402 | cc/bank account holder not valid | | 100.100.500 | request contains no credit card brand | | 100.100.501 | invalid credit card brand | | 100.100.600 | empty CVV for VISA,MASTER, AMEX not allowed | | 100.100.601 | invalid CVV/brand combination | | 100.100.650 | empty CreditCardIssueNumber for MAESTRO not allowed | | 100.100.651 | invalid CreditCardIssueNumber | | 100.100.700 | invalid cc number/brand combination | | 100.100.701 | suspecting fraud, this card may not be processed | | 100.200.100 | bank account contains no or invalid country | | 100.200.103 | bank account has invalid bankcode/name account number combination | | 100.200.104 | bank account has invalid acccount number format | | 100.200.200 | bank account needs to be registered and confirmed first. Country is mandate based. | | 100.210.101 | virtual account contains no or invalid Id | | 100.210.102 | virtual account contains no or invalid brand | | 100.211.101 | user account contains no or invalid Id | | 100.211.102 | user account contains no or invalid brand | | 100.211.103 | no password defined for user account | | 100.211.104 | password does not meet safety requirements (needs 8 digits at least and must contain letters and numbers) | | 100.211.105 | wallet id has to be a valid email address | | 100.211.106 | voucher ids have 32 digits always | | 100.212.101 | wallet account registration must not have an initial balance | | 100.212.102 | wallet account contains no or invalid brand | | 100.212.103 | wallet account payment transaction needs to reference a registration | #### Result codes for rejections due to amount validation The regular expression pattern for filtering out this group is: `/^(100\.55)/` | Result Code | Result Description | | ----------- | --------------------------------------------------------------------------- | | 100.550.300 | request contains no amount or too low amount | | 100.550.301 | amount too large | | 100.550.303 | amount format invalid (only two decimals allowed). | | 100.550.310 | amount exceeds limit for the registered account. | | 100.550.311 | exceeding account balance | | 100.550.312 | Amount is outside allowed ticket size boundaries | | 100.550.400 | request contains no currency | | 100.550.401 | invalid currency | | 100.550.601 | risk amount too large | | 100.550.603 | risk amount format invalid (only two decimals allowed) | | 100.550.605 | risk amount is smaller than amount (it must be equal or bigger then amount) | | 100.550.701 | amounts not matched | | 100.550.702 | currencies not matched | #### Result codes for rejections due to risk management The regular expression pattern for filtering out this group is: `/^(100\.380\.[23]|100\.380\.101)/` | Result Code | Result Description | | ----------- | -------------------------------------------------------------- | | 100.380.101 | transaction contains no risk management part | | 100.380.201 | no risk management process type specified | | 100.380.305 | no frontend information provided for asynchronous transaction | | 100.380.306 | no authentication data provided in risk management transaction | ### Chargeback related result codes The regular expression pattern for filtering out this group is: `/^(000\.100\.2)/` | Result Code | Result Description | | ----------- | ----------------------------------------------------------------------------------------- | | 000.100.200 | Reason not Specified | | 000.100.201 | Account or Bank Details Incorrect | | 000.100.202 | Account Closed | | 000.100.203 | Insufficient Funds | | 000.100.204 | Mandate not Valid | | 000.100.205 | Mandate Cancelled | | 000.100.206 | Revocation or Dispute | | 000.100.207 | Cancellation in Clearing Network | | 000.100.208 | Account Blocked | | 000.100.209 | Account does not exist | | 000.100.210 | Invalid Amount | | 000.100.211 | Transaction succeeded (amount of transaction is smaller then amount of pre-authorization) | | 000.100.212 | Transaction succeeded (amount of transaction is greater then amount of pre-authorization) | | 000.100.220 | Fraudulent Transaction | | 000.100.221 | Merchandise Not Received | | 000.100.222 | Transaction Not Recognized By Cardholder | | 000.100.223 | Service Not Rendered | | 000.100.224 | Duplicate Processing | | 000.100.225 | Credit Not Processed | | 000.100.226 | Cannot be settled | | 000.100.227 | Configuration Issue | | 000.100.228 | Temporary Communication Error - Retry | | 000.100.229 | Incorrect Instructions | | 000.100.230 | Unauthorised Charge | | 000.100.299 | Unspecified (Technical) |